Self-Service Forms


Self-Service Form List
FormDescription
Pre-Authorized Debit (PAD) AgreementEmail or fax this PDF to us to easily change your banking information. Don't forget to include a pre-printed VOID cheque or proof of account ownership.
Third Party Consent FormTo give authorization to other parties such as family members or financial planners to talk with us about your mortgage, please use this online form.
Opt Out FormYou have the right to withdraw your consent to the use, disclosure or exchange of your Personal Information for the purpose of providing you with information about services and products that relate to your Account, as well as to other products and services which you might find of interest. To withdraw your consent, you must sign an Opt Out form and forward it to our Servicing Centre.
Mortgage Life Insurance / Home Mortgage Protection Notice of Cancellation Form Please complete this form and mail or fax it to:
Attention: Home Mortgage Protection
MCAP Mortgage Servicing
P.O. Box 351 Station C
Kitchener ON N2G a3Y9
Fax: 1-800-922-0220